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One to One Magazine

September 2008

Basic Packaging Competes in Challenging Times

Low prices and green concerns are among the issues facing companies that produce basic packaging.

Joy Zaccaria discovers how these companies are competing.

RISING ENERGY PRICES affect consumers and industrial manufacturers alike. With higher fuel costs come higher production and shipping costs. This certainly has not alleviated any of the pressure that entertainment media packaging manufacturers have already been facing. In these times of business models evolving towards more digital distribution at the expense of physical media, those who produce basic physical packaging for
discs are required to step it up.

Different manufacturers of basic packaging are finding different approaches to respond to their particular situation. Shorewood Packaging is a business of International Paper, and provides printing, packaging, and retail display products. The company has multiple manufacturing operations in North America, Europe and Asia.

Dustin Wills, vice president of sales for home entertainment at Shorewood, describes the current state of the market as: “An increasingly competitive environment. Between the decline of the physical medium and the increase in competition, the landscape of the home entertainment market has changed.” To meet the challenge, Shorewood leverages its experience in the industry to be quicker, smarter, more creative and more
aggressive than the companies against which itis competing.

Despite the growth in online distribution services such as iTunes, Super Jewel Box International in The Netherlands contends that optical discs are still the primary means of delivering pre-recorded content to the vast majority of consumers.

Brigit van Winkel, director, international operations at the company, says: “Super Jewel Box is doing very well and our business continues to grow. Last year was a very good year. Sales of SJB Standard have almost doubled. For 2008 we expect similar growth. Super Jewel Box’s marketshare in packaged pre-recorded media is growing by the year.” Super Jewel Box products are manufactured in both Europe (Germany) and Asia (China).

Blu-ray of hope?
Ivy Hill, a Cinram company, produces the printing and packaging for a variety of entertainment media. Rich Oppenheimer is the company’s sales and marketing executive vice president. He recognises the importance of making the most of his resources and not limiting the company’s talents to entertainment media. “We’re facing more diversification in terms of our offering to different industries,” he says. “There are a multitude of suppliers that are working in the entertainment industry and there’s not enough business to go around. All the packaging companies are facing diversification.”

Hannah Montana

 

"There are a multitude of suppliers that are working in the entertainment industry and there's not enough business to go around. All the packaging companies are facing diversification." -- Rich Oppenheimer, Ivy Hill

 

Ivy Hill and others in the packaging world are looking to Blu-ray Disc as a ray of hope for physical media packaging. “We find on the DVD side, not talking about Blu-ray, there has been a flattening out of sell-through on ‘A’ titles,” says Oppenheimer. “The large printing runs of Amaray wraps are not what they were, say, three or four years ago.” On a bright note, Ivy Hill is seeing a heavy uptick in packaging for Blu-ray and some surprisingly big quantities for the new format.

Among Blu-ray’s claims to fame in pushing the manufacture of new hardware and players, physical media pins its hopes on Blu-ray as well. “In this selling season for consumer electronics, the Blu-ray players, PlayStation 3, and anything else that takes Blu-ray format will have to have a very good sell-through in order for Blu-ray to continue on the path that it’s on,” says Oppenheimer.

Responding to green pressure
Basic packaging has a responsibility to respect the environment. Pressures from retailers such as Wal-Mart, along with the general perception
among consumers that green is preferable, has put manufacturers on the bandwagon to create more sustainable packaging. “Shorewood has
been very involved in sustainability and has been in the environmental arena for a couple of years now,” says Linda Lombri, director of marketing services at Shorewood. “Our green choice programme is increasing in visibility throughout the industry.”

Shorewood and its competitors are introducing new items of packaging thatare more environmentally friendly, and use renewable materials that are recyclable. They are offering clients more choices in this arena and are also responding to consumer perceptions of needing something that is environmentally friendly.

Shorewood has introduced several new packages in the past year. “Our REPAK and Flip-Pak are all paperboard,” says Lombri. “This spring we introduced SunLyte trays which are made of recycled polyethylene terephthalate (RPET), a plastic on Wal-Mart’s list of preferred materials. More packaging options are under development.” Shorewood’s new SunLyte disc trays are manufactured entirely of post-consumer waste (PCW) from recovered plastic products.

Ivy Hill is also pushing its environmentally responsible products. A tremendous amount of information has been exchanged in both the record business and the video business – less so in the games market, according to Oppenheimer. “In terms of the types of materials that are currently available for recycle-ability,” he says, “many of our customers have switched over to recycled stocks. More of them are looking to make packaging changes that would be construed as more environmentally friendly.”

Ivy Hill has pursued many different types of materials and put together packaging options for its customers. “We have used the Wal-Mart metrics to articulate the various scores of various packaging,” says Oppenheimer. “We’ve done presentations for groups thatre present our clients.” In those presentations Ivy Hill has developed a series of packaging options and articulated what the score at Wal-Mart would be for each, to indicate what package will be most favourable environmentally.

Wal-Mart has a system that grades packaging in terms of its affecton the environment and its carbon footprint. “A jewel case would get a low score,” says Oppenheimer. “An all-recycled paperboard, as an example, would get a higher score. It would be more favourable.”

Wal-Mart is doing this with all of its suppliers across the board, from toy companies to toilet tissue manufacturers. “They’re trying to get their suppliers to be more environmentally conscious and use packaging that they consider to be more responsible for the environment,” says Oppenheimer. “Wal-Mart has been very proactive in this way for several years. I’m sure other retailers have similar systems, but Wal-Mart has been at it longer and probably is deeper into it so far than anybody else.”

Hannah Montana

 

"Most people agree plastic is better than paper because it doesn't consume trees to produce. Both are 100% recyclable, so it is just a matter of consumer commitment to recycle what they use." -- Brigit van Winkel, Super Jewel Box

What packages are made of is becoming increasingly important for Super Jewel Box as well. The company’s products are 100% recyclable, “which makes them a good eco-conscious choice”, says van Winkel. “Most people agree plastic is better than paper because it doesn’t consume trees to produce. Both are 100% recyclable, so it is just a matter of consumer commitment to recycle what they use.”

Super Jewel Box contends that polystyrene, the raw material from which SJB products are made, is chemically inert, so it will not decompose or harm natural resources if disposed of in landfills.

Curbing global footprints
There are new issues surfacing regarding manufacturing in the Far East. For Shorewood, between the value of the dollar, rising prices in China, and the carbon footprint associated with the shipping of goods out of China, Wills anticipates more packaging manufacturing coming back to the US.

“The biggest challenges we face right now are the rising oil and energy prices and how that affects our raw material prices,” he says. “You’ve got a customer base that continues to push for lower priced goods. However our raw material and energy prices continue to go up.”

Everyone is feeling the pinch of rising energy prices and it has a heavy impact on manufacturing. “It’s not something people are doing to increase margins,” says Wills. “The pressure is real and it’s affecting everyone.”

High energy costs impact on the manufacture of products as well as the transport of those products. “There is a lot of thought now given to transportation and the logistics of moving the material from place to place,” says Ivy Hill’s Oppenheimer.“In terms of the high cost of energy, it’s affecting both us and our customers.”

Ivy Hill’s customers, such as studios, record companies and game manufacturers, are certainly more cognisant of trying to shorten the distance that a product has to travel and more effort is going in to finding the most efficient mode and location for manufacture. “I think the situation has the potential to create a more level playing field for American manufacturers,” Oppenheimer adds.

The dynamic of sourcing is changing. Certainly there are some items that will always be less expensive to produce in the Far East, “but getting material from the Far East, from Europe, to the US, has become very prohibitive in terms of the economics of it,” he stresses. “So when you put a pencil to it, it has the potential to remove the advantage. I would say ‘potential.’ It’s not there yet.”

Anybody with a disc-based product that has an add-on, a gift with purchase, or something they would ordinarily source overseas, “I think now they’re having to think about the container costs and what it’s going to cost to get it here and then truck it to the middle of the country”, says Oppenheimer.

The whole aspect of energy and carbon footprints and how they are affecting this particular business is leading to changes in basic business practices. “The customer is more cognisant of how far the material is moving and the cost associated with that,” says Oppenheimer. “These are international companies, I think they understand what is involved. It’s part of the times we live in.”

Hannah Montana

 

Ivy Hill: Packaging changes construed as more environmentally friendly


Shorter lead times
At Shorewood, Wills observes the trend towards reducing shipping due to the impact of the perception and reality of a carbon footprint. “We’re trying to focus on producing the products locally to where they’re going to ship,” he says. “For the US, we manufacture in the US. For Europe, we produce packaging in two locations: Poland and the UK. We also have facilities in China.”

The trend that Wills sees is that business is going to get more global with local production prepared to react when called upon. “There is more focus on the carbon footprint of shipping and its impact on the environment,” he adds. “Being able to create locally, in real time, is going to be one of the new trends around the corner.”

Home entertainment has been somewhat shielded from the carbon footprint conundrum in dealing with shipping since its timelines are so condensed compared to other industries. The immediacy of entertainment packaging is a priority in getting an album or a DVD released while the artist or movie is still hot. Compared with confectionery, hair care, or pharmaceutical packaging, the studios, music, and games media have much shorter lead times.

“The speed with which a release is created, put together, printed, and sent to the replicator has shielded our industry from a lot of the standard print going offshore,” says Wills. “Whereas for consumer products such as golf balls or hair care where they plan the product weeks and sometimes months in advance, you have time to print the standard pieces like just board and paper overseas.”

Shorewood only manufactures home entertainment packaging in China when it does elaborate, high-priced box sets, because of the dramatic cost savings. “There’s more lead time with those types of projects than for standard home entertainment packaging,” says Wills.

In Europe, the company has expanded its operation. “We’re able to get products into market quickly because we’ve got capabilities for the European market in South Wales and we’ve expanded in Poland,” says Lombri.

Special packaging
Studios and artists are pursuing more special packaging in general to offer consumers a reason to buy physical media as opposed to downloading music and movies.

“We are definitely seeing an increase in special packaging,” says Wills. “You’ve got to give the consumer something they can feel, something they feel a part of, an experience with the package to entice them to buy it physically, as opposed to digitally. We are certainly seeing that and it is a focus across the entire business.”

The main challenge for Super Jewel Box has been to convince the industry to abandon the old and outdated jewel case and switch to the Super
Jewel Box. “In 2006 Universal Music was the first to embrace the Super Jewel Box,” says van Winkel. “They have not regretted their decision, which was made based on response from music fans who were highly in favour of the Super Jewel Box. Many others have followed Universal’s lead.”

Basic packaging is not so basic anymore. What was at one time the ubiquitous jewel case is now more of a rarity. Packaging manufacturers face many more pressures about environmental accountability, offering a consumer a package with more staying power in terms of environmental sustainability as well as a reason to buy an album or DVD instead of downloading it.


www.ivyhill-cinram.com
www.shorewooddigital.com
www.superjewelbox.com

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